Website chat, SMS & email
Your customers don't pick one channel — they text, they email, they type into website chat at 11pm. Run puts the same AI on all three, so every channel answers instantly and nothing lands in a box nobody checks.
See it on a call →One brain, every channel
The widget on your website, texts to your business number, and email to your business address all reach the same AI with the same knowledge of your business. A customer can start in chat, follow up by text, and get consistent answers — and you see the whole thread in one unified inbox, not three apps.
Real SMS, done properly
Run registers your business for compliant SMS (the A2P registration carriers now require), sends from your own number, and handles opt-outs automatically. Confirmations, reminders, replies — all two-way, all logged.
Captures while you work
Every conversation feeds your customer book and your pipeline. A chat that asks about pricing becomes a lead with contact details; a text that asks to rebook becomes a booking. You approve anything outbound beyond the routine — Run drafts, you say go.
What it handles
- ✓Website chat widget trained on your business
- ✓Two-way SMS from your own number, carrier-registered
- ✓Email answered from your business address
- ✓One unified inbox for every conversation
- ✓Every exchange captured into your customer book
- ✓Chat costs under a cent per conversation
See website chat, sms & email working for your business
30 minutes with the founder — a live walkthrough on your actual use case, no slideware.
Book a video call →