Running-late rescue
Every trade knows the feeling: the 10am ran long and now the whole day is a falling row of dominoes — and you can't stop to make five apology calls. Tell Run how far behind you are, and it handles the entire cascade.
See it on a call →One message from you, a plan for everyone else
You send one thing: "running 45 behind." Run works out which of today's appointments are affected and texts each customer with their new estimated time and three real choices — keep the slot (later), move to another day, or cancel. No groveling calls from the truck.
It phones the ones who don't answer texts
Some customers don't look at texts. If a customer hasn't responded in time, Run calls them — the same voice that answers your phone line — explains the delay, and takes their choice on the call.
The calendar fixes itself
Choices flow straight back into the schedule: kept slots are re-timed, moved slots are rebooked into real availability, cancellations free the gap. You get a summary of where the day landed, and the customers who stayed got treated like adults instead of being left waiting at the door.
What it handles
- ✓One text from you triggers the whole cascade
- ✓Affected customers get keep / move / cancel options
- ✓Phone calls to anyone who doesn't reply to the text
- ✓Rebooks into real availability, no double-booking
- ✓Day summary so you know where everything landed
See running-late rescue working for your business
30 minutes with the founder — a live walkthrough on your actual use case, no slideware.
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